The scalewatcher proprietary technology prevents the formation of damaging scale, removes existing scale, and reduces maintenance all while saving you money.

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Common Questions Asked about the Scalewatcher®®

In simple terms how does it work? - The Scalewatcher® modern technology to create an electrical field that changes the shape and behaviour of scale forming calcium. This action stops further build up of scale and as the solubility of the water is increased, existing scale will be progressively reduced.

Does it really work? - The Scalewatcher® has been tested by Portsmouth University, Drexel University and various industry related publications. Additionally, Scalewatcher® has won the Ideal Home Blue Ribbon Award. As a result of this, Scalewatcher® comes with an extensive money-back performance guarantee which is coupled with a proven success rate of over 98% for the last 18 years.

How can I tell if it's working? - What to look for:

  • In around 4 to 6 weeks you should notice:
  • The softening of scale around the basins
  • Scale flaking away from the kettle element
    and shower rose
  • Water often feels silkier
  • Water feeling hotter, improved performance of
    washing machines and dishwashers.
  • Reduction in use of soap, soap powder, shampoo, detergents and cleaners.
  • Easier cleaning of surfaces, especially baths,
    basins and sinks

Does it affect the drinking water? - The water remains chemically unchanged, retaining the beneficial minerals, and tasting the same, so that you do not need a separate drinking tap

Where does the scale that is reduced go? - Since the scale does not stick to your pipe work and appliances, it simply goes down the drain. This will not block up your drain bacause the crystals are microscopic in size.

Can I install the unit? - Yes, since no plumbing is involved! Most customers actually install the unit themselves in about 30 minutes. However, if you prefer, you can use a local handy man.

Does it require any maintenance? - Once installed the unit will require no maintenance at all, for It's expected life span is 20 years or more.

How much does it cost to run? - The units costs about $5.00 a year in electricity.

What pipe material is suitable? - The unit can be fitted on copper, plastic, steel and lead pipes. It works on painted or unpainted pipe or pipes with condensation if you have lagged pipe reduce the lagging, fit the coil and lag on the top of the coil.

Where should the unit be fitted? - The ideal place is on the rising main so all the water that enters the house is treated. But if necessary it can be fitted further up the system.

How much pipe is needed for installation? - To fit the unit you require 4 inches (10cm) of straight pipe. This can be horizontal, vertical or diagonal pipe. However you can treat 2 pipes with one unit.

On what size pipe will Small Wonder work? - The Small Wonder is designed for maximum performance on pipe diameters of up to one inch. For larger pipes use a Scalewatcher® 3 Star or one of our commercial or industrial models.

What if it does not work? - We can normally solve most problems. If not, we will honor our money back guarantee.

Will the scale that is reduced block pipes? - No, the calcium is gradually dissolved back into solution.

Will it cause leaks? - No, in 18 years of selling Scalewatcher® we have had no problems regarding leaks.

How easy is it to install ? - Do it yourself installation is quick and simple - and does not require a plumber or the cutting of pipes.

  • Locate the pipe where your water supply first enters your building.
  • Wrap the signal cable 20 times around the pipe for lasting protection of the whole property.
  • Connect the signal cable to the Scalewatcher® unit and plug into 110 Volt outlet.

Easy installation also means that, should you move, Scalewatcher® is simple to disconnect and to take with you.

Is the Scalewatcher® suitable for all types of water systems? - Yes. It does not matter how you heat your water the Scalewatcher® treats all systems. For complex or commercial applications please call our help line.

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